Frequently Asked Questions
Quick answers to common questions about MP Med Solutions custom dashboards and website design services
CUSTOM DASHBOARDS
Q: Can the dashboard support recurring tasks?
A: Yes. Tasks can be assigned a frequency, such as monthly, so recurring items can surface on the Needs Attention screen when they are due.
Q: Can multiple users access the dashboard?
A: The standalone version demonstrated is designed for individual use. If multiple users need to work from the same live information, a shared system can be scoped separately.
Q:Is the dashboard subscription-based?
A: No. The standalone dashboard is not subscription-based.
Q: Can the dashboard be customized?
A: Yes. Sections, fields, categories, statuses, priorities, and tracking needs can be tailored to the organization.
Q: What kinds of work can be tracked?
A: A custom dashboard can be designed around the operational work that matters most to your organization. Depending on your needs, that may include deadlines, follow-up activity, administrative responsibilities, workflow tracking, recurring tasks, project or program activity, compliance-related items, financial or operational monitoring, and other information you need to organize and manage in one place.
Q:Does MP Med Solutions have access to the information entered?
A: With the standalone version, MP Med Solutions does not host or access the information entered into the dashboard.
WEBSITE DESIGN
Q: Who is website design for?
A: MP Med Solutions website design services are intended for solo providers, small practices, healthcare organizations, and other small businesses that need a professional, organized online presence without taking on a large agency-style project.
Q: How much does website design cost?
A: Website design is offered in several tiers based on the needs, size, and scope of the project. Pricing varies depending on factors such as the number of pages, content needs, and requested features. Specific pricing is discussed during the consultation so the appropriate service level can be determined.
Q: Can you build a new website or update an existing one?
A: MP Med Solutions currently builds new websites. Existing website redesigns or migrations are not part of the current service offering.
Q: Will my website work on phones and tablets?
A: Yes. Websites are designed with mobile responsiveness in mind so visitors can navigate and view the site across desktop, tablet, and mobile devices.
Q: Do I need to provide all of the website content?
A: Not necessarily. The level of content support can be discussed during the consultation. Existing materials can be used when available, and additional copy or content development can be included depending on the project scope.
Q: Will I own my website after it is completed?
A:Yes. The goal is a clean handoff so the client retains control of the website and its content after the project is completed.
Q: Can I request specific features for my website?
A: Yes. Website projects are built around the needs of the business or practice, so features and page structure are discussed during the consultation and confirmed as part of the project scope.
Q: Are there ongoing monthly fees from MP Med Solutions?
A: Not for the website design service itself. Clients are responsible for any ongoing third-party costs associated with their website, such as platform subscriptions, domains, or other services they choose to use.
Q: What will you need from me to get started?
A: That depends on the project, but typically includes information about your business or practice, services, branding, and preferred content.